Collision Reporting Centre Edmonton: Everything You Need to Know (2026 Guide)
Edmonton has two Collision Reporting Centres (CRCs) — one in the north and one in the south. You must visit a CRC if your collision happened within Edmonton city limits and the combined property damage exceeds $5,000. Bring your driver’s licence, vehicle registration, insurance documents, and the damaged vehicle itself. The process takes approximately 2 hours. If your vehicle cannot be driven, a tow truck can transport it directly to the CRC.
🚛 Need a tow to the CRC? (780) 435-2065 — We tow directly to either location, 24/7
If you have been in a car accident in Edmonton, one of the first things you will need to do is file a collision report. Since September 2022, Edmonton Police Service no longer processes minor collision reports at police stations. Instead, all property-damage collisions must be reported at one of Edmonton’s two Collision Reporting Centres (CRCs), operated in partnership with Accident Support Services International (ASSI).
This guide covers everything Edmonton drivers need to know about the collision reporting center Edmonton process in 2026 — locations, hours, what to bring, the step-by-step process, and what happens if your vehicle is too damaged to drive there. We also explain the connection between your accident report in Edmonton and your insurance claim, and how our accident recovery service can help get your vehicle where it needs to go.
Whether you are searching for “collision reporting centre Edmonton” or “collision center Edmonton” — the same two facilities handle all minor collision reports in the city. This guide has you covered. If you had a car breakdown in Edmonton that led to a collision, the reporting process is the same.
📍Edmonton Collision Reporting Centre Locations and Hours
Edmonton has two collision reporting centres (also commonly searched as “collision reporting center Edmonton”), strategically placed to serve the north and south halves of the city. You can visit either location regardless of where the collision happened — as long as it occurred within Edmonton city limits.
💡 Tip: Check Wait Times Before You Go
You can check estimated wait times on the ASSI website before heading to the centre. However, in practice these wait times are not always accurate — plan for at least 2 hours regardless. If one location shows a shorter wait, go there instead.
⚖️When Are You Required to Report a Collision in Edmonton?
Under Alberta’s Traffic Safety Act, you must report a collision if the combined property damage across all vehicles exceeds $5,000. This threshold was increased from $2,000 in January 2024 to better reflect modern vehicle repair costs.
In practical terms: almost any collision involving two modern vehicles will exceed $5,000. A bumper replacement alone can cost $1,500–$3,000. Two vehicles with even moderate damage will easily clear the threshold.
⚠️ Failure to Report = $405 Fine
Failing to report a collision that meets the reporting threshold can result in a $405 fine under the Traffic Safety Act. More importantly, not filing a report can jeopardize your insurance claim — insurers may deny coverage if no official report was filed.
🚨CRC vs. Calling 911: How to Know Which One
Not every collision goes to the CRC. Here is how to determine the right response:
🚑 Call 911 Immediately If:
• Anyone is injured or requires medical attention
• A fatality has occurred
• Criminal activity is suspected (impaired driving, stolen vehicle)
• A pedestrian or cyclist was struck
• There is a dangerous situation (fire, hazardous materials)
📞 Call EPS Non-Emergency (780-423-4567) If:
• A driver fled the scene (hit and run)
• Dangerous goods are being transported
• A large commercial vehicle (over 4,500 kg) is involved
• A driver is uninsured or has a suspended licence
🏢 Go to the CRC If:
• Property damage only (no injuries)
• Combined damage exceeds $5,000
• No criminal activity involved
• Collision happened within Edmonton city limits
• No government vehicles were involved
📋What to Bring to the Collision Reporting Centre
Being prepared will save you time and reduce stress. Here is your checklist for filing an accident report at the Edmonton collision reporting center:
✅ Your damaged vehicle — you must bring it for inspection
✅ Driver’s licence
✅ Vehicle registration
✅ Proof of insurance (pink card)
✅ Other driver’s information — name, licence number, plate number, insurance company
✅ Witness contact information (if any)
✅ Photos of the accident scene — damage to all vehicles, road conditions, intersection, traffic signs
✅ Your phone — you can start your report online at the CRC kiosk or from your device
Important: The driver who was involved in the collision must personally attend. You cannot send someone else on your behalf. The CRC staff will inspect the damaged vehicle and ask you questions about the accident — the reporting driver must be the one who answers.
📝Step-by-Step: What Happens at the CRC
Arrival and Check-In
Drive (or have your vehicle towed) to either CRC location. You will be met by ASSI staff who provide initial paperwork and assign you a queue number. No appointment is needed — it is walk-in only.
Complete the Collision Report
You fill out collision details at a self-serve kiosk or on your own device — including vehicle information, the other driver’s information, how the collision happened, a diagram of the accident, and witness details. Staff are available to help if needed.
Vehicle Inspection and Photos
CRC staff photograph the damage to your vehicle from multiple angles. These photos become part of your official collision report and are shared with your insurance company.
Receive Your Damage Sticker and Report
Once the report is processed, you receive a damage sticker for your vehicle and a printed collision report. The sticker must be affixed to your car — it indicates the damage has been documented. The printed report is what your insurance company needs to process your claim.
Contact Your Insurance Company
The CRC does not contact your insurer for you. You must submit the printed collision report to your insurance company yourself as soon as possible after leaving the CRC. This starts your official insurance claim process.
Vehicle Too Damaged to Drive to the CRC?
We tow directly to either Collision Reporting Centre • 24/7 • Insurance billing available
🚛What If Your Vehicle Cannot Be Driven to the CRC?
If your vehicle is disabled after a collision and cannot be driven, you need a tow truck to transport it directly to one of the collision reporting centres in Edmonton. The CRC requires the actual damaged vehicle for inspection and photographs — you cannot file a report without it.
Here is how we handle this at Edmonton Tow Truck. When you need your vehicle transported for accident reporting in Edmonton, we offer three options:
Option A: Tow directly to the CRC from the scene. If the collision happens during CRC hours, we can transport your vehicle straight to the north or south location. You ride with our driver or arrange separate transportation.
Option B: Tow to a repair shop, then to the CRC later. If the collision happens after CRC hours (after 8 PM or on a statutory holiday), we tow your vehicle to your preferred body shop or a secure storage location. You arrange CRC transport during the next business day. Note: you or the vehicle owner do not need to accompany the vehicle to the CRC at the same time — it can be brought separately.
Option C: Insurance-billed towing. If your collision was caused by another driver, their insurance may cover your towing costs. We offer insurance billing — we bill the insurer directly so you pay nothing out of pocket.
All accident recovery tows use flatbed trucks to prevent any additional damage to your already-compromised vehicle. If your car is in a ditch or off-road, we combine winch recovery with flatbed transport for safe extraction.
✅After the CRC: Your Next Steps
Once you leave the collision center in Edmonton with your damage sticker and printed collision report, you still have several critical steps. Your Edmonton accident report is the foundation for your entire insurance claim, so handle these next actions carefully:
1. Call your insurance company immediately. Submit the printed collision report and all photos from the scene. The sooner you file, the faster your claim is processed. Your insurer will assign an adjuster.
2. Get a repair estimate. Take your vehicle to your preferred auto body shop. You have the right to choose your own repair shop — your insurer may recommend one, but the final decision is yours. If you need a tow to the body shop, our towing services cover transport to any repair facility in the Edmonton area.
3. Keep the damage sticker on your car. This sticker serves as proof that the collision was reported. Leave it on until repairs are completed.
4. Document everything. Save a copy of the collision report, all repair estimates, and communication with your insurer. If you were not at fault, this documentation supports your claim for full reimbursement.
5. Consider legal advice if injured. Even if you felt fine at the scene, whiplash and soft-tissue injuries often appear hours or days after a collision. If symptoms develop, consult a personal injury lawyer — initial consultations are typically free in Alberta.
🗺️What If Your Collision Happened Outside Edmonton?
Edmonton’s CRCs only process collisions that occurred within Edmonton city limits. If your accident happened in Sherwood Park, St. Albert, Spruce Grove, Leduc, or on a provincial highway, you must report it to the RCMP detachment that covers that jurisdiction. Contact the Edmonton Police non-emergency line at 780-423-4567 if you are unsure which agency handles your location.
Regardless of where the collision occurred, we provide 24-hour towing across Edmonton and all surrounding communities. For heavy vehicle accidents involving trucks or commercial vehicles, our heavy duty towing equipment can handle the job. If you need a tow from a highway accident or from outside city limits, call (780) 435-2065 and we will dispatch the nearest truck. You can also reach us through our contact page.
🛡️Your Rights When Getting Towed After a Collision (Alberta 2026)
After a collision, you may be approached by tow truck drivers at the scene — especially on busy roads. Alberta’s new towing regulations (effective April 1, 2026) protect you from predatory practices:
🛡️ Your Towing Rights After a Collision
✅ You choose which tow company takes your vehicle — police will not mandate one
✅ Tow operators must provide a written cost estimate before hooking up
✅ A 200-metre exclusion zone exists around collision scenes — unsolicited tow trucks are not allowed
✅ You must give consent before towing begins
✅ You have the right to an itemized invoice
✅ Violations carry fines of $100,000–$300,000 under the Consumer Protection Act
Having a trusted towing company’s number saved in your phone before a collision happens means you will not be pressured into using an unknown operator at a stressful moment. Read more about your rights in our guide to choosing a towing company in Edmonton. For a breakdown of what towing costs to expect, see our Edmonton towing cost guide.
Even if a collision does not require a collision report in Edmonton (damage under $5,000), you may still need roadside assistance at the scene — whether that is a battery boost, tire change, or a tow to a body shop. We handle it all.
Frequently Asked Questions About Edmonton’s Collision Reporting Centres
Where is the collision reporting centre in Edmonton?
Edmonton has two CRC locations: North Edmonton at 15750 116 Avenue NW (phone: 780-452-1531) and South Edmonton at 5805 87A Street NW (phone: 587-758-9427). Both are open Monday–Saturday 8 AM to 8 PM and Sunday 10 AM to 6 PM, closed on statutory holidays.
When do I have to report a collision in Edmonton?
You must report any collision where the combined property damage exceeds $5,000 and no one was injured. This should be done as soon as possible — ideally within 24 to 48 hours. Failure to report a qualifying collision can result in a $405 fine and may jeopardize your insurance claim.
How long does it take at the collision reporting centre?
Plan for a minimum of 2 hours. Wait times vary depending on when you arrive — weekday mornings tend to be busier. You can check estimated wait times on the ASSI website before going, though these are not always accurate.
Do I need to bring my damaged vehicle to the CRC?
Yes. The CRC staff need to inspect and photograph the damage to your vehicle as part of the official report. If your vehicle cannot be driven, you must arrange for a tow truck to bring it to the CRC.
Can a tow truck take my car to the collision reporting centre?
Yes. If your vehicle is too damaged to drive, a tow company can transport it directly to either CRC location. Call us at (780) 435-2065 and we will tow your vehicle to the CRC of your choice.
What is the damage sticker I receive at the CRC?
The damage sticker is an official label placed on your vehicle that proves the collision was reported and the damage has been documented. You need this sticker before any auto body shop can begin repairs. Keep it affixed to your car until repairs are complete.
Does the CRC file my insurance claim for me?
No. The CRC provides you with a printed collision report, but you must submit it to your insurance company yourself. Contact your insurer as soon as possible after leaving the CRC to begin the claims process.
What if my accident happened after the CRC is closed?
If your collision occurs after 8 PM on a weekday, after 6 PM on Sunday, or on a statutory holiday, have your vehicle towed to a safe location or body shop and visit the CRC during the next business day. Do not wait multiple days — go as soon as possible.
What if I had a collision on the highway outside Edmonton?
Edmonton’s CRCs only process collisions within city limits. For crashes on Highway 2, Anthony Henday (outside city limits), or in communities like Sherwood Park, St. Albert, or Leduc, contact the RCMP detachment for that jurisdiction. Call the EPS non-emergency line at 780-423-4567 if you are unsure which agency to contact.
Is there a fee to use the collision reporting centre?
No. The collision reporting centres are free to use. They are funded through a partnership between Edmonton Police Service and the insurance industry. There is no charge for filing your report or receiving your damage sticker.
Need a Tow to the Collision Reporting Centre?
24/7 accident recovery. Flatbed transport to either CRC location. Insurance billing available.